You can return your product within the first 90 days of ownership risk-free if:
Your item is in "like new" condition. This means it can be used however not heavily.
You return your item with care. Simply throwing it back in the box without wrapping it, double boxing, or using proper packing material will result in restocking fees. Espresso machines must be fully drained before shipping it back. If it isn't, restocking fees up to 20% will be applied.
You return your item with ALL original accessories and ALL original boxes.
Who pays return shipping?
We do if within 90 days. A prepaid shipping label will be emailed directly to you.
After 90 days, contact us to discuss returning any item however shipping will be on you if granted a return.
*excludes Baratza, pre-made bundles, and cannot be combined with any other offer. Using a coupon will exclude you from any free extra offered with any product purchased at full price. Offers are non-transferable and non-negotiable. Any offer used as leverage with a competitor will be immediately terminated. Please contact us at (800) 410-8867 or email firstname.lastname@example.org with any questions or concerns.