Try it risk-free for 30 days. We pay return shipping.

Buy It.

Purchase any product.

Try It.

Try it risk-free for 30 days.

Return It. Free.

Don't love it? We'll take it back. On us.

View Our Full Return Policy

  • What exactly does free returns mean?

    If you decide you don't like your gear within the first 30 days of purchase, Cliff & Pebble will send you a pre-paid return shipping label (via email) to have it come back. We're one of the only dealers out there that won't make you pay to ship it back. 


    *sale/outlet center items excluded*


    Exceptions:

    • Items returned before use or delivery are subject to a 10% restock fee

  • Does the condition matter?

    Yes. Your machine needs to be in "like-new" condition in order to avoid any sort of restocking fee. 


    Like-New Definition:

    • No cosmetic blemishes or scratches
    • Includes all original accessories
    • Includes all original boxes, user manual, etc.
    • Boiler has been drained (espresso machines) before shipping it back
    • Item was packed with all original packing material to ensure maximum protection

  • What happens if I wanted to return after 30 days?

    You can still return however Cliff & Pebble is only responsible for return shipping during the first 90 days of purchase. After that, shipping will be your responsibility. 


    You can view our full return policy here. 

  • What about exchanges?

    Exchanges are free as well within the first 30 days of purchase. 


    Exchange Policy >