Price Matching

At Cliff & Pebble, we’re committed to offering competitive value, exceptional service, and industry-leading customer support. While we do not formally match competitor pricing, we may consider price match requests on a case-by-case basis.

To qualify, the competing offer must meet all of the following criteria:

  • The retailer must be located in the United States
  • The offer must comply with manufacturer MAP (Minimum Advertised Pricing) policies
  • The product must be 100% brand new (no open box, refurbished, or used)
  • The item must be in stock at the competing retailer

We reserve the right to deny any price match request at our sole discretion. If a price match is granted and later found to have been used solely as leverage with another retailer, the offer will be immediately voided and will not be reinstated. We may also choose to discontinue further communication.


A Word of Caution About Buying from International Retailers

While international sellers may appear to offer lower prices or “included warranties,” it’s important to understand the risks:

  • Warranty service requires shipping the product back to the country of origin—often at your expense. This alone can wipe out any initial savings.
  • No U.S.-based retailer or service center will provide warranty repairs on an item they did not sell.
  • The only exception is if your machine is out of warranty—in which case, you’ll be paying for service and parts regardless of where you purchased.

Bottom line: It’s not just about price—it’s about protection, peace of mind, and support when you need it.


Why Buy From Cliff & Pebble?

We understand that espresso equipment is a serious investment. Here’s what makes Cliff & Pebble different—and why thousands of customers trust us:

1. 365-Day Returns & Total Flexibility

No regrets. Our unmatched 365-day return policy lets you return, upgrade, or downgrade your machine anytime within a year.

2. Curated Selection. Real Expertise.

We’ve chosen to offer only the best machines from brands we trust and know intimately. That means deep product knowledge and support that goes way beyond a spec sheet.

3. Genuine, Personalized Support

We’re not a call center. We’re coffee lovers who care about helping you get the right machine. Call, email, or chat—we’re here to help, 7 days a week.

4. Support When You Need It—Even Weekends

Questions don’t stop on Fridays, and neither do we. Our team is available every day of the week, including weekends, via live chat and email.

When you choose Cliff & Pebble, you’re not just buying a machine—you’re buying confidence, convenience, and care. And that’s something no discount can replace.

Have questions? Fill out the form below and we’ll get back to you promptly.

Sincerely,
The Cliff & Pebble Team