Privacy Policy

365 Day Returns (October 28, 2022 and beyond), excludes outlet center

30 Day Return Policy (October 27, 2022 and before), excludes outlet center

14 Day Return Policy (Outlet center items only)

7-Day Price Drop Protection

Exchange Policy

Warranty Information

Price Matching

Free Gift Policy

The text below is NOT policy, just a brief overview. Please click any of the above links to view our policies in full.


Welcome to Cliff & Pebble! We are dedicated to providing you with exceptional coffee products and an outstanding shopping experience. Please take a moment to familiarize yourself with our policies. By using our website and making a purchase, you agree to abide by these policies.

Non-Negotiable Policies

At Cliff & Pebble, we have established certain policies to ensure fairness, consistency, and the smooth operation of our business. These policies are non-negotiable and apply to all customers. We appreciate your understanding and cooperation in adhering to these guidelines.

Policy Changes

Please note that our policies may be subject to change at any time without prior notice. We reserve the right to modify, add, or remove any policies as necessary. It is your responsibility to review our policies regularly and stay informed about any updates or revisions.

Competing Retailers

While we strive to offer competitive pricing and exceptional service, we are unable to match the policies of competing retailers. Our policies are designed specifically for Cliff & Pebble and reflect our commitment to maintaining the quality, integrity, and reliability of our products and services.

Privacy Policy

We value your privacy and take the protection of your personal information seriously. Our Privacy Policy outlines how we collect, use, and safeguard your data when you use our website. Please refer to our Privacy Policy for more details.

Shipping Policy

Our Shipping Policy provides information about shipping methods, delivery times, and associated costs. We aim to process and ship orders promptly to ensure you receive your coffee products in a timely manner. Please refer to our Shipping Policy for more details.

Returns and Refunds

We want you to be completely satisfied with your purchase. Our Returns and Refunds Policy outlines the conditions and procedures for returning or exchanging items, as well as the refund process. Please refer to our Returns and Refunds Policy for more details.

Terms of Service

By using our website, you agree to our Terms of Service. These terms govern your use of our site, including the content, intellectual property rights, and limitations of liability. It is important to review and understand our Terms of Service before engaging with our website.

Contact Us

If you have any questions or concerns regarding our policies, please don't hesitate to reach out to our customer support team. We are here to assist you and provide further clarification if needed.