Free shipping on all orders of $99 or above. That's a promise.

Cliff & Pebble operates fulfillment centers in the following States to make sure we can get you anything in a quick fashion:

• Washington (State)
• Illinois
• New York
• North Carolina
• Tennessee
• Utah
• Indiana

Where we don't ship

At the moment, Cliff & Pebble only ships to the United States. You are free to have any item shipped to a freight forwarded however please be advised that per our terms and conditions of sale, any item shipped outside the United States will result in a voided warranty. Additionally, once outside the United States, our return policy no longer applies. 

When will my item arrive?

All orders placed before 12pm (est.) will usually ship same day if in stock however this is not a guarantee. Once shipped, items usually arrive between 2 and 7 business days. If your item is large, above a certain price point, or extremely fragile it may ship common carrier on a wooden pallet to ensure it arrives to you in pristine condition. Products that ship this way are noted on the product page. 

Please check your order receipt for shipping timelines. During busy seasons, orders may not go out the same day

Return Shipping

Return shipping is the responsibilty of the customer unless exchanging for an item of higher monetary value. Shipping label can be purchased from Cliff & Pebble upon request - the cost of this will be deducted from your refund. 

Do not ship your item back to the warehouse it shipped from. Please contact us prior to returning an item for an RMA and location to send your order to.